Return Policy – All tools must be approved for return prior to being returned for credit. Tools must be in new condition. A re-stocking charge may apply. Shipping will not be refunded unless it is an error by Active Tooling and customers are responsible for the return shipping. No returns are allowed on any custom tooling unless pre-approved. All returns must be made within 6 months of purchase.
Refund Policy – A refund will be issued to the credit card or account that was used under the original purchase.
Payment Terms – All purchases must be made via credit card or prepayment unless Active Tooling has an approved credit application on file.
Shipping Terms – All product and service work is shipped FOB from Zeeland, MI or point of origin if drop shipped from another manufacturer.